Danny Chiang
My Portfolio
FINRA (2019-Current)
FINANCIAL INDUSTRY REGULATORY AUTHORITY
Lead UX Designer of a Case Management team consisting of 9 enterprise applications that served over 2,000 users across all of FINRA's major business groups.
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Presented and established a research timeline and process across all teams in order to ensure adequate time for discovery and solution design is completed in advance of development cycle.
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Lead and facilitated user discovery sessions in order to build business/technology relationship, document user workflows and goals, and align on deliverables.
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Collaborated closely with product and leadership team to translate business and user requirements into visual solutions within an Agile team environment.
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Facilitated Product stand up and working sessions resulting in collaborative efforts between teams on dependent systems.
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Maintained and developed UX Artifacts varying from personas, user flows, system flows and style guides.
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Single UX Resource across all my project teams
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Worked under an NDA